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1. Collection of Personal Information

Baruna Voyage (we or us), collects personal information from our website users voluntarily when they visit, book or interact with us. The information we collect may include, but is not limited to:

• Name
• Email address
• Phone number or WhatsApp
• Booking information, such as details of the products ordered if you book a tour package with us.
• We may also collect anonymous information using services such as Google Analytics to understand how users interact with our website.

2. Use of Information

The personal information we collect is used for the following purposes:

• Process orders and payments
• Send booking confirmation and travel related information
• Provide customer service
• Send updates, offers or information about our products and services
• Analyze website usage and improve user experience
• Comply with legal requirements

3. Sharing Information with Third Parties

We may share personal information with third parties who assist us in providing services, such as payment or delivery service providers. We may also share information if required by law or for legal protection.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve user experience and analyze website usage. Users can manage their cookie preferences through their browser settings.

5. Chat System and Google Ads

We use a chat system connected to a WhatsApp number to facilitate communication between users and us. We also plan to use Google Ads services for promotions. Please note that use of such third party services is subject to the privacy policies of each service provider.

6. Data Protection

We take reasonable security measures to protect users’ personal information from unauthorized access, use or disclosure.

7. Your Rights

Users have the right to access, update or delete their personal information stored by us. If you would like to do this or have any questions about how we manage your personal information, please contact us at info@barunavoyage.com.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time by sending a notice or updating this page. Users are advised to check this page periodically to ensure they understand any changes.

9. Contact us

If you have questions or comments regarding our Privacy Policy, please contact us at contact menu or via the postal address listed on our website.

10. Last updated

We continue to review this Policy periodically. This policy was last updated on March 21, 2024.